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01 Please select a packageNeed some helpCalculate your usage
This is the service and price that you'll use and pay for monthly

Tooway6

Tooway8

Tooway10

Tooway10+

Download
Speed

6.1Mbps

8.2Mbps

10.2Mbps

10.2Mbps

Upload
Speed

1.0Mbps

2.1Mbps

2.1Mbps

4.2Mbps

Data
(Offer ends 29th Feb)

4GB 8GB

8GB 16GB

13GB 26GB

25GB 50GB

Hardware

£149.95 

£99.95 

Free

Free

Activation
(24 month contract)

Free

Free

Free

Free

Monthly fee
(inc VAT)

£24.95

£39.95

£49.95

£89.95
 

02 InstallationNeed some help
We recommend our professional installation service


03 Optional ExtrasNeed some help
Choose a shorter contract, rent your hardware or enjoy wireless broadband with a superfast router


04 Hardware RentalNeed some help
Buy your Hardware with one upfront payment or rent from us on a monthly basis


YOUR DETAILS

Please provide the following details so we can get you connected as soon as possible. If you have any queries, call our Helpline on 0800 130 3131.

Please note the person named below will be the Primary contact for all correspondence. They must be available to liaise with the installer, should you choose us to complete your installation, and must have the authority to make any decisions that may be necessary relating to the siting and installation of equipment, including if relevant, the authority to approve any additional costs should a non-standard installation be required.


Primary Contact












Separate Billing Account Details

Special Instructions


Terms & Conditions

Please Note
  • All prices are inclusive of VAT at the prevailing rate
  • A fair use policy (FUP) applies to all packages
  • Each package comes with 1 dynamic IP address
  • Professional Installation charges are based upon our standard installation terms
  • All monthly payments must be made by Direct Debit

Your Basket

  • Your package choice

  • Your installation choice

  • Your extras choices

  • Your hardware choice

Initial charge (one-off cost) £0.00

Your monthly charge £0.00

ToowayBroadband from Avonline plc | © 2012 Avonline plc | Site by The Lines Group Ltd, Cheltenham.

Option 1 (24 month contract)
Key Terms and Conditions

  • All prices are quoted inclusive of UK VAT.
  • All hardware under lease is covered by a return to base (RTB) hardware warranty.
  • Minimum Contract Term - 24 months. Thereafter 30 days written notice is required from point of receipt of a completed Avonline Termination Request form. You can request an electronic copy at any time from broadband@avonline.co.uk. The completed form must be completed and emailed back to us at the same email address for the service termination to be initiated.
  • All customers are subject to a Fair Access Policy (FAP). For more detailed information please refer to   FAQ’s at www.avonlinebroadband.co.uk/faqs which show the latest FAP conditions.
  • All systems are PC and Mac compatible.
  • A standard installation includes the provision of one network connection up to 10m. Additional CAT5 points can usually be provided during the installation visit at £45 per point up to a distance of 10m. We would be pleased to provide a quotation for more extensive network requirements upon request.
  • A standard installation is based upon a UK mainland installation within a three hour journey to the customer premises and is subject to site survey. Customers will be provided with a site specific installation quotation in the event that additional travelling times and expenses are likely to be incurred.
  • Configuration of Customer’s existing wireless LAN or Ethernet routing equipment will be charged at £70 per hour. Under no circumstances will Avonline plc accept any responsibility or liability for the customer’s existing equipment installation, configuration or maintenance.
  • The Initial Charge (Installation & Activation), any Additional Options, the 1st Monthly Service Charge and 1st Monthly Hardware Rental Charge,(including VoIP) is payable in advance of the installation. We accept advance payment by Credit Card, BACS and bank transfer.
  • BACS or bank transfer to :-
    Barclays Bank Plc, Park House, Newbrick Road, Stoke Gifford, Bristol BS34 8TN.
    Sterling A/C; Sort Code:20-13-42; Account Number:53261328
    IBAN No: GB23 BARC 2013 4253 2613 28
    BIC No: BARCGB6423.
  • All recurring charges are payable monthly in advance by direct debit. It is condition of contract that we must receive a completed Direct Debit mandate in advance of the installation.
  • Credit Card details must be provided and will be used if a Direct Debit payment is declined.
  • Any other form of settlement for monthly charges e.g. credit card will incur a handling charge of £2.50 per transaction. Any transaction requiring re-presentation e.g. declined direct debits or credit cards will incur an administration charge of £25 per instance.
  • Customers who default on more then 2 payments in any rolling 12 month period lose the right to pay by instalments and will be required to pay annually in advance with no discounts.
  • Avonline reserves the right to charge a late payment fee of 5% for all charges more than 7 days overdue.
  • Handling, Administration and Late Payment Charges incurred will be added to the next invoice.
  • Service level downgrades are charged at £25.00 per downgrade request.
  • If an order is cancelled within 21 days of the agreed installation date, 20% of the initial setup charge (includes: hardware, install and 1st month’s service/s) will be deducted from the cost.
  • Avonline has the right to recover any hardware that has been provided at anytime during the contract if your account is in arrears.
  • If this contract is cancelled by you prior to end of the Minimum Contract Term, you will immediately become liable for all outstanding recurring monthly and any other one off charges, including early termination charges, properly due to the end of the minimum contract term. You authorise Avonline plc to collect these charges using direct debit, credit card or any other payment means Avonline choose.
  • Transfer or other Offers and Incentives are subject to change without notice.

Option 2 (12 month contract)
Key Terms and Conditions

  • All prices are quoted inclusive of UK VAT.
  • All hardware is sold with 12 months return to base (RTB) hardware warranty.
  • Minimum Contract Term - 12 months. Thereafter 30 days written notice is required from point of receipt of a completed Avonline Termination Request form. You can request an electronic copy at any time from broadband@avonline.co.uk. The completed form must be completed and emailed back to us at the same email address for the service termination to be initiated.
  •  All customers are subject to a Fair Access Policy (FAP). For more detailed information please refer to   FAQ’s at www.avonlinebroadband.co.uk/faqs/ which show the latest FAP conditions.
  • All systems are PC and Mac compatible.
  • A standard installation includes the provision of one network access point (CAT5 point). Additional CAT5 points can usually be provided during the installation visit at £45 per point up to a distance of 10m. We would be pleased to provide a quotation for more extensive network requirements upon request.
  • A standard installation is based upon a UK mainland installation within a three hour journey to the customer premises and is subject to site survey. Customers will be provided with a site specific installation quotation in the event that additional travelling times and expenses are likely to be incurred.
  • Configuration of Customer’s existing wireless LAN or Ethernet routing equipment will be charged at £70 per hour. Under no circumstances will Avonline plc not accept any responsibility or liability for the customer’s existing equipment installation, configuration or maintenance.
  • The Initial Charge (Hardware, Installation), any Additional Options and the 1st Monthly Service Charge (including VoIP) is payable in advance of the installation. We accept advance payment by Credit Card, BACS, bank transfer.
  • BACS or bank transfer to :-
    Barclays Bank Plc, Park House, Newbrick Road, Stoke Gifford, Bristol BS34 8TN.
    Sterling A/C; Sort Code:20-13-42; Account Number:53261328
    IBAN No: GB23 BARC 2013 4253 2613 28
    BIC No: BARCGB6423.
  • All recurring charges are payable monthly in advance by direct debit. It is condition of contract that we must receive a completed Direct Debit mandate in advance of the installation. Any other form of settlement for monthly charges e.g. credit card will incur a handling charge of £2.50 per transaction. Any transaction requiring re-presentation e.g. declined direct debits or credit cards will incur an administration charge of £25 per instance.
  • Customers who default on more than 2 payments in any rolling 12 month period lose the right to pay by instalments and will be required to pay annually in advance with no discounts.
  • Avonline reserves the right to charge a late payment fee for all charges more than 7 days overdue.
  • Handling, Administration and Late Payment Charges incurred will be added to the next invoice.
  • Service level downgrades are charged at £25.00 per downgrade request.
  • Transfer or other Offers and Incentives are subject to change without notice.
  • If you cancel your order within 14 days of the agreed installation date you will be liable for 20% of the initial setup charge (includes: hardware, install and first month’s service).

Click here to download full contract terms (PDF, 116KB)

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Calculate your usage

Packages

All download and upload speeds are ‘up-to’ maximums.

Data allowance is based on total monthly traffic.

You can upgrade or downgrade at any time.

Contract

Select a fixed-term minimum contract (our best value is 36 months).

Or go contract-free with fully flexible.

This one off payment includes account connection, delivery, customer helpline and online portal.

Hardware Rental

You can buy your hardware outright (with a 2 year guarantee) or you can rent your modem and satellite as part of your monthly payment.

For our Tooway 10 and 10+ services this is inluded in the monthly cost, for our Tooway 6 and 8 services this is an additional £9.99 a month.

Installation

Our engineers can handle everything for you.

Alternatively, our kit with quick install guide lets you do it yourself. Or else arrange installation by your own installer.

Extras


"N" Wireless router

Our super fast wireless router lets you connect to the internet effortlessly. It is reliable and stable, providing the ultimate solution for both data and multimedia delivery and coverage.

VoIP Internet Telephone Service

Freesat Channels and HDTV Service (UK only)